CRA Direct Deposit Enrolment

Applying for the Canada Emergency Response Benefit? Sign up for direct deposit now to ensure your benefit payments arrive sooner!

In light of the COVID-19 crisis and the introduction of the Canada Emergency Response Benefit (CERB), Quinte First Credit Union has partnered with the Canada Revenue Agency (CRA) to offer direct deposit enrolment through our website.

We can now offer this enrolment service to you, giving you the ability to simply and securely transmit your direct deposit enrolment information to the CRA when you log into your Quinte First Credit Union online banking.

You will be able to receive these CRA payments through direct deposit:
  • Income tax refund
  • Canada child benefit
  • Goods and services tax/harmonized sales tax (GST/HST) credit
  • Canada workers benefit
  • Related provincial and territorial payments
  • The new Canada Emergency Response Benefit

How to enrol in CRA direct deposit

Signing up for CRA direct deposit is simple... just follow these steps:

  1. Log into your Quinte First Credit Union online banking account.
  2. Click on the Account Services menu from the left column.
  3. Click on the Setup CRA Direct Deposit link.
  4. Follow the prompts to complete the enrolment process.

Frequently Asked Questions

Who is eligible to enroll in direct deposit? Expand/Collapse

Canadian taxpayers. If an individual has never filed a tax return with the CRA, they are not eligible to sign up for the CRA direct deposit service through their financial institution.

The direct deposit service is strictly for individuals using their SIN to register.
The CRA has confirmed that the that Canada Emergency Response Benefit only supports SIN-based payouts and are not applicable to loans currently being provided for small businesses with a Business Number.  Small businesses with a Business Number will be able to update their Direct Deposit information through their business portal. Payments Canada will circulate CRA’s link to ‘my business’ account where business can sign up.

Is it safe to sign up for direct deposit? Expand/Collapse

In order to offer this direct deposit enrolment service, Quinte First Credit Union signed an extensive Terms of Use Agreement with the CRA which obliges us to use consent and privacy statements with all our clients who enroll in CRA direct deposit. By signing these consent and privacy statements you will acknowledge and agree that:

To facilitate your direct deposit enrolment with the CRA:

  • The CRA requires your name, bank account information, date of birth and social insurance number (SIN).

  • Quinte First Credit Union will provide to the CRA your name and bank account information as set out above, as well as the date of birth and SIN that we have on file for you.

  • Once the CRA has completed your direct deposit enrolment, the Receiver General will deposit any amounts to be paid to you by the CRA.

The Government of Canada considers privacy and security of utmost importance in the issuance of payments. Any information you provide to the Government of Canada when you enrol for direct deposit is protected under the Government of Canada Privacy Act and as described in Receiver General Payments (Personal Information Bank PWGSC PCU 712).

What payments can I receive through direct deposit? Expand/Collapse

If you are eligible, you can receive your Canada Emergency Response Benefit payments directly to your bank account.  You can also receive payments such as your income tax refund, benefits and credits such as the Canada child benefit (CCB), the goods and services tax/harmonized sales tax (GST/HST) credit, Canada workers benefit (CWB), and provincial and territorial payments such as the Ontario Trillium Benefit (OTB).

How long will it take to process my enrolment? Expand/Collapse

Once you provide consent for your banking information to be shared with the CRA, your direct deposit information will be updated by your financial institution the following day. The CRA aims to process your direct deposit enrolment or information updates in one or two business days. Given the current environment, you may experience longer than usual processing times once the CRA receives your information from your financial institution.

What information do I have to provide to enrol? Expand/Collapse

Quinte First Credit Union will provide to the CRA your name and account information, as well as the date of birth and SIN that we have on file for you.

How will I know that my direct deposit information has been updated? Expand/Collapse

You can verify your direct deposit information through the CRA My Account self-service portal.

I'm already signed up, do I need to do anything? Expand/Collapse

If you have already signed up for direct deposit with the CRA you don't need to do anything.  The CRA will will use the existing bank account information for any payments you are entitled to receive.

If you are fully registered for the CRA’s My Account, you can verify your direct deposit information through this online self-service portal.

If you submit multiple requests to update your direct deposit information, the most recent enrolment you complete will become the account on file with the CRA. Direct deposits will only be made into one account, at one financial institution.